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  Contact nan gates designs

By e-mail:
nancy@nangatesdesigns.com

By standard mail:
nan gates designs
10 Wiggin Way
Stratham, NH 03885 USA

By phone:
1-603-778-2963 (between 10 am and 4 pm Eastern Standard Time)

Shipping Information

Shipping
All purchases being sent to a US address will be shipped by USPS 1st Class or Priority Mail unless other arrangements are requested at the time of order. Most items are created once an order is received and will be shipped within 1-2 weeks. If for some reason there will be a delay you will be notified via email.

Shipping Charges
Shipping charges are based on the total value of the items purchased. Orders totalling $100 or more are shipped FREE!
  Order Total   Shipping Charge  
$0 - $20 $3
$20.01 - $45 $5
$45.01 - $75 $8.50
$75 - $99.99 $10.00
$100+ FREE
All prices are in US dollars and payable in US funds only.

Orders being shipped outside of the US
If you would like your order shipped outside of the US please contact nan gates designs at nancy@nangatesdesigns.com for pricing.

Returns/Refunds

nan gates designs has built its reputation on great customer service and the desire to make sure that each customer is completely happy with their purchase. If for any reason you are not satisfied with your item, then you may exchange or return it for a refund (less shipping and handling) within 14 days of receipt. A merchandise credit will be issued if the item is received as a gift and is returned by the recipient.

Before sending the item back, please contact nan gates designs at nancy@nangatesdesigns.com with the reason for the return/exchange. Item must then be returned, pre-paid, in its original, new condition. It is recommended that tracking/insurance be used when shipping as nan gates designs will not be responsible for items lost or damaged through transit. Merchandise may be returned to:

nan gates designs
10 Wiggin Way
Stratham, NH 03885 USA

 


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